Shipping policy

Shipping Policy

Last Updated: July 14, 2026

Thank you for shopping with Bloomoria.

This Shipping Policy explains our shipping services, estimated delivery times, order processing, and important delivery information.

1. Free Worldwide Shipping

Bloomoria offers free shipping to customers worldwide.

There is no standard shipping charge for eligible orders placed through bloomoria.space.

If special delivery options or additional services are made available, any applicable charges will be clearly displayed before checkout.

2. Estimated Delivery Time

Our estimated delivery time is:

7–10 days

The estimated delivery period is provided as a general guideline.

Actual delivery times may vary depending on the destination, carrier operations, customs procedures, local postal services, public holidays, weather conditions, and other circumstances outside our reasonable control.

3. Order Processing

Orders are reviewed and prepared for fulfillment after successful payment confirmation.

Customers are responsible for providing accurate shipping information during checkout.

Order processing may be delayed if:

Payment requires additional verification
The shipping address is incomplete
Customer information requires confirmation
The order contains unusual or potentially fraudulent activity
Operational disruptions affect fulfillment

If additional information is required, we may contact you using the email address associated with your order.

4. Shipping Destinations

We provide worldwide shipping to many international destinations.

In limited circumstances, shipping may not be available to certain regions due to carrier restrictions, legal requirements, logistical limitations, or temporary service disruptions.

If we are unable to ship your order, we will contact you and provide an appropriate resolution.

5. Shipping Address

Please carefully review your shipping address before completing your purchase.

Bloomoria is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.

If you notice an address error, contact us immediately at support@bloomoria.space.

We will make reasonable efforts to update the address before shipment. However, address changes cannot be guaranteed once fulfillment or shipping has begun.

6. Tracking Information

Tracking information may be provided when available for the applicable shipment.

Tracking updates are managed by shipping carriers and may not appear immediately after the shipment is processed.

In some cases, tracking information may require additional time to update after the package enters the carrier's network.

7. Delivery Delays

Although we aim to provide delivery within the estimated 7–10 day timeframe, delays may occasionally occur.

Possible causes include:

Customs inspections
Severe weather
Carrier disruptions
Public holidays
High shipping volumes
Local delivery service delays
International transportation disruptions
Incorrect delivery information

If your order appears significantly delayed, please contact support@bloomoria.space so our team can review the available shipment information.

8. Customs and International Delivery

International orders may be subject to customs processing or local import requirements.

Customs procedures are controlled by authorities in the destination country and may affect delivery times.

Customers are responsible for complying with local import laws and requirements applicable to their destination.

Where local taxes, duties, or fees apply, responsibility will be determined according to applicable laws and checkout information.

9. Lost Packages

If you believe your package has been lost, please contact us with your order number and relevant delivery information.

We will review available tracking details and, where appropriate, communicate with the relevant shipping or fulfillment provider.

After reviewing the circumstances, we will provide an appropriate resolution in accordance with our policies and applicable law.

10. Damaged Packages

If your order arrives damaged, please take clear photographs of:

The external packaging
The shipping label
The damaged product
Any relevant internal packaging

Our team will review the issue and provide further assistance.

11. Contact Us

For shipping questions, please contact:

Bloomoria
2631 Shoreacres Rd
Castlegar, BC V1N 4P8
Canada

Email: support@bloomoria.space
Phone: 1 (250) 359-5980

We appreciate your patience and thank you for choosing Bloomoria.